Terms of service
Terms of Service
Last updated: April 2026
Please read these Terms of Service carefully before using cyreneskin.com or placing an order with Cyrene. By accessing our website or purchasing from us, you agree to be bound by these terms.
1. About Us
Cyrene ("we," "us," "our") operates the website cyreneskin.com. Our contact email is support@cyreneskin.com.
References to "you" or "your" refer to the individual accessing or using our website or purchasing our products.
2. Acceptance of Terms
By visiting cyreneskin.com, creating an account, or placing an order, you confirm that you are at least 18 years of age and that you agree to these Terms of Service in full. If you do not agree to these terms, please do not use our website or purchase our products.
We reserve the right to update or modify these terms at any time. Any changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
3. Products
We make every effort to display our products as accurately as possible, including descriptions, ingredients, and images. However, we do not warrant that product descriptions or other content on this website are completely accurate, complete, or error-free.
Our products are cosmetic products intended for external use only. They are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical condition, are pregnant, breastfeeding, or are taking prescription medication, please consult a qualified healthcare professional before using our products.
We reserve the right to discontinue, modify, or limit the availability of any product at any time without notice.
4. Pricing
All prices are displayed in the currency relevant to your region and are inclusive of applicable taxes unless stated otherwise. Shipping costs are calculated and displayed at checkout.
We reserve the right to change prices at any time. If a pricing error occurs on our website, we are not obligated to honour that price and reserve the right to cancel any orders placed at an incorrect price. We will notify you in such instances and offer a full refund.
5. Orders and Payment
By placing an order on cyreneskin.com you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our discretion.
An order confirmation email does not constitute acceptance of your order. Acceptance occurs when your order has been dispatched and you receive a shipping confirmation.
All payments are processed securely through third-party payment providers. We do not store your full payment card details on our servers.
We reserve the right to cancel any order that we reasonably believe has been placed fraudulently or in bad faith.
6. Shipping and Delivery
We ship worldwide. Estimated delivery times are provided at checkout and are indicative only. We are not responsible for delays caused by customs, courier services, or circumstances beyond our reasonable control.
Risk of loss and title for products pass to you upon delivery to the shipping address provided. It is your responsibility to ensure the delivery address provided at checkout is accurate. We are not liable for orders delivered to an incorrect address provided by the customer.
For international orders, you are responsible for any customs duties, import taxes, or fees charged by your country's authorities. These are not included in our pricing and are non-refundable.
7. Returns and Refunds
Our full refund and returns policy is available at cyreneskin.com/policies/refund-policy and is incorporated into these Terms of Service by reference.
8. Intellectual Property
All content on cyreneskin.com, including but not limited to text, images, logos, graphics, product names, and descriptions, is the property of Cyrene and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written consent.
9. User Conduct
By using our website you agree not to:
- Use the website for any unlawful purpose
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorised access to any part of our website or systems
- Use automated tools to scrape, crawl, or extract data from our website
- Post or transmit any content that is harmful, offensive, or infringes the rights of others
We reserve the right to suspend or terminate access to our website for any user who violates these terms.
10. Product Results and Disclaimers
Individual results from using Cyrene products may vary. Our products are designed to support gradual, visible changes over time with consistent use. We do not guarantee specific results within a specific timeframe.
Testimonials and reviews displayed on our website reflect the experiences of individual customers and are not representative of results every customer will achieve.
Nothing on this website constitutes medical advice. Always seek the guidance of a qualified healthcare professional with any questions you may have regarding a medical condition.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Cyrene shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.
Our total liability to you for any claim arising from your use of our products or website shall not exceed the amount you paid for the relevant order.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
12. Third Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
13. Privacy
Your use of cyreneskin.com is also governed by our Privacy Policy, available at cyreneskin.com/policies/privacy-policy. By using our website, you consent to the practices described in that policy.
14. Governing Law
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with applicable law. If you are a consumer in the United Kingdom, you benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these terms affects your rights as a consumer under applicable local law.
If you are a consumer in the European Union, you may also have access to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
15. Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining terms, which shall continue in full force and effect.
16. Contact
If you have any questions about these Terms of Service, please contact us at:
Email: support@cyreneskin.com
We aim to respond to all enquiries within 2 business days.
These Terms of Service were last updated in April 2026 and are subject to change. Please check this page periodically for updates.